Everything you need to know about us and our service
Got questions about what we do, or the way in which we work? Our friendly team in the office will be more than happy to talk you through the process. In the meantime, here you’ll find answers to some of the most commonly asked questions.
Most customers these days require removal of arisings from site and this will normally be specified in the quotation. However woodchips make a useful garden mulch and we are increasingly finding clients requesting that the chips are left for their own use. Timber may also be useful for firewood. It is not normally left in sizes 'ready for the fire' unless specified.
When a stump is removed using a grinder, the resultant chips will not be removed unless specified. This is because they become incorporated with the soil and begin to decompose quite rapidly.
Sometimes it is necessary to have access to a neighbouring property - particularly when branches overhang. Please inform them of your intention to carry out work and the date on which it will take place. Our staff are polite and courteous. However, a neighbour returning from shopping or work will not be amused to find people on their property if not informed.